Are You Sure? Apple Introduces New Subscription Confirmation Box – The Buyer’s Journey 35

Amazon is tackling logistics services with the brand-new Amazon Shipping. We explain the details of the newest competitor to USPS, UPS, and FedEx.

The Retention Stage: A Refresher

The Retention stage of The Buyer’s Journey focuses on maintaining relationships with your current customers and clients. Ideally, your clients will be so happy with their experience that they’ll make another purchase from you. But clients and customers don’t always do this without a little push. There are specific tactics that are particularly effective during the Retention stage. One of the biggest tools is email marketing campaigns.

Prime Time

Apple is introducing a new subscription confirmation feature as a way to ease consumer’s minds.

The new box comes as a solution to accidental subscriptions some users were facing. However, as Sarah Perez on TechCrunch reports, it also helps avoid potential scammers. Perez writes, “A good number of developers — especially those in the Utility category — were using sneaky tricks to tap into the subscription craze to bank thousands and even millions of dollars per year. Some apps would intentionally confuse users with their design, or make promises of “free trials” that converted in only a few days, or used other misleading tactics to get users to subscribe.”

The change works on all Apple iOS devices and will hopefully help consumers double-check their intention to subscribe.

Check out our next episode where we’ll discuss a news article covering the Advocacy stage of The Buyer’s Journey.

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