Law Firm Automation

Internal Demand Letter Generator

The bottleneck: Manual demand letter drafting slowed every case.

The fix: AI-generated drafts in minutes, freeing attorneys for higher-value work.

The Bottleneck

Demand letters were stuck inside attorneys’ calendars. Every case meant hours of senior legal time re-typing the same structures from intake notes — bottlenecking case throughput, delaying client outcomes, and burning billable hours on work that wasn’t strategic.

What We Built

An internal AI generator that pulls structured intake data and produces a complete, formatted demand letter ready for attorney review. Attorneys edit and approve instead of drafting from scratch.

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Results

Bottleneck Broken

Hours of attorney drafting → letters generated in minutes.

Drafting shifted from hours to minutes.

Inconsistent one-off letters replaced by a consistent, firm-wide standard.

Attorneys moved from repetitive typing to strategic case work.

Surfaced through the MB360 Listen → Build loop — a recurring internal workflow turned into a repeatable product, not a one-off.

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